| ORDERS |
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Merchandise is shipped within 48 hours of receipt of your order (subject to warehouse stock) |
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| MINIMUM ORDERS |
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No minimum order policy. A $7 handling fee will be added on orders under $100. |
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| BACK ORDERS |
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Any item out of stock at time of shipment will be automatically back ordered and shipped as soon
as available. If you prefer, cancel same
immediately and reorder later. |
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|
NON- STOCK ITEMS |
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Items that are not in our stocking catalog will require 50%
deposit and are not cancelable nor returnable. Drop shipments
require payment in full.
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| PRICING |
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Prices are subject to change without advance notice. All
shipments will be made at prices prevailing at the time of
shipment. You will be notified if there is any change. |
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| SALES TAX |
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All orders picked up or shipped inside New Jersey must be
charged applicable sales tax unless you provide us your tax
exempt number. |
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| TERMS OF PAYMENT |
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We accept VISA, Mastercard, American Express, and Discover. Returned checks are subject to a $35.00 charge. |
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| C.O.D |
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Current C.O.D fees will be applied to
freight costs. No C.O.D. shipments outside the U.S. or for drop shipments. We encourage payment by credit card to avoid C.O.D. charges. A certified check or money order may be required for certain C.O.D. shipments.
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| OPEN ACCOUNTS |
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To establish NET30 terms a credit application must be completed
and approved. Timeliness of an approval depends on your
references. No further credit will be
extended to accounts which are over 15 Days Past Due. If you do
not purchase for 9 months or have ownership changes, you may
need to re-establish your account. |
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| SHIPPING |
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Orders are shipped first come, first served. Orders are shipped F.O.B. our facility Plainfield, NJ via UPS GroundTrac or common carrier. Please
refer to tracking
numbers for your shipment on your invoice. Once order has been shipped there are no cancellations. You may also collect your order from our warehouse.
Please call to verify pick-up. Next day express service is available. Bar stock may be cut to size for a charge of $1.00 per cut. |
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| DAMAGE |
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In case of damage, shortage or other discrepancy. we must be
notified within three working days of receipt of order,
otherwise we cannot be held responsible. Please refer to your
invoice number and customer number. |
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| RETURNS |
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Returns are allowed only within 30 days of purchase and must be
authorized by us. There is a 20% restocking fee. Credit will be
issued when the item is accepted back into our facility. If you
refuse a shipment your account will absorb the freight charge
and any restocking charge. |
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| SPECIAL NOTE |
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Most items are manufactured from metric sized steel and the
nominal size is quoted. Because of the nature of forged metal,
some variation in parts is possible. Please contact us if you
need a critical dimension. For best results do not assemble your
work until you have received your entire order. |
| MEMBER OF |
|
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D&D
Gate Hardware
