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Terms and conditions

ORDERS
Merchandise is shipped within 48 hours of receipt of your order (subject to warehouse stock).
MINIMUM ORDERS
No minimum order policy. No handling charges.
BACK ORDERS
Any item out of stock at time of shipment will be automatically back ordered and shipped as soon as available. If you prefer,  cancel same immediately and reorder later.
NON- STOCK ITEMS
 Items that are not stocked may require a non-refundable deposit and are not cancelable nor returnable. Drop shipments require payment in full.
PRICING
Prices are subject to change without advance notice. All shipments will be made at prices prevailing at the time of shipment. You will be notified if there is any change.
SALES TAX
All orders picked up or shipped inside New Jersey must be charged applicable sales tax unless you provide us your tax exempt number.
TERMS OF PAYMENT
We accept VISA, Mastercard, American Express, and Discover.  Returned checks are subject to a $35.00 charge.
C.O.D
No C.O.D. shipments outside the U.S. or for drop shipments. We encourage payment by credit card to avoid C.O.D. charges.  A certified check or money order may be required for certain C.O.D. shipments.
OPEN ACCOUNTS
To establish NET30 terms a credit application must be completed and approved. Timeliness of an approval depends on your references. No further credit will be extended to accounts which are over 15 Days Past Due. If you do not purchase for 9 months or have ownership changes, you may need to re-establish your account.
SHIPPING
Orders are shipped first come, first served. Orders are shipped F.O.B. our facility Plainfield, NJ via UPS GroundTrac or common carrier. Please refer to tracking numbers for your shipment on your invoice. Once order has been shipped there are no cancellations. You may also collect your order from our warehouse.

Please call to verify pick-up. Next day express service is available. Bar stock may be cut to size for a charge of $5.00 per cut.
DAMAGE
In case of damage, shortage or other discrepancy, we must be notified within three working days of receipt of order, otherwise we cannot be held responsible. Please refer to your invoice number and customer number.
RETURNS
Returns are allowed on a case by case basis depending on the product. Returns must be made within 30 days of purchase. Special order or non-stock items cannot be returned. There is a 20% restocking fee. Credit will be issued when the item is accepted back into our facility. If you refuse a shipment your account will absorb the freight charge and any restocking charge.
SPECIAL NOTE
Many items are manufactured from metric sized steel and the nominal size is quoted. Because of the nature of forged metal, some variation in parts is possible. Please contact us if you need a critical dimension. For best results do not assemble your work until you have received your entire order.
SMS Terms & Conditions
1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from Architectural Iron Designs, Inc., messages may be received related to the following:
Stock Questions Follow-up messages Example: "Hi Phil, price on item 2-242 is $5.00 each, 20 in stock. Let me know how many you need. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 100 SMS messages per week may be received related to Stock Questions, Follow-up messages

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from Architectural Iron Designs, Inc. can be done in the following ways:
By filling out a website form located at: https://www.archirondesign.com/contact-us

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://www.archirondesign.com/
Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

Message and data rates may apply.
Opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary

  HOURS: MONDAY-FRIDAY 8:30AM TO 5:00PM EST

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